FAQ

Common questions about MASSÉ

Getting Started
Is MASSÉ free to use?

Yes — MASSÉ has a free tier that includes signal monitoring for up to 5 companies, 1 intelligence brief per week, and up to 3 active pipeline applications. Paid plans start at $14.99/mo for expanded features and unlimited outreach generation.

Who is MASSÉ for?

MASSÉ is built for senior professionals in tech and SaaS — managers, directors, VPs, and senior ICs — conducting a selective, private job search. If you're applying to 100 jobs hoping something sticks, MASSÉ is not the right tool. If you're targeting 10–20 companies carefully and want to reach out at exactly the right moment, it is.

How do I get started?

Sign up at themasse.com/app, add your target companies, and run your first signal scan. The whole setup takes about 10 minutes.

The Product
What are "signals"?

Signals are trigger events at your target companies that suggest they may be hiring — funding rounds, executive leadership changes, product launches, geographic expansion, partnership announcements. MASSÉ monitors your companies continuously and surfaces these events automatically, so you know when the moment is right to reach out.

How does the intelligence brief work?

When you request an intelligence brief on a company, MASSÉ uses AI with live web search to generate a structured report on that company's current strategic priorities, recent developments, inferred hiring needs, and recommended outreach timing. Briefs are generated fresh each time to reflect current conditions — not cached summaries.

Can MASSÉ actually help me find a job?

MASSÉ gives you better intelligence and better outreach — it doesn't apply to jobs for you or guarantee outcomes. The users who get the most value are those who treat job search as intelligence work: targeting fewer companies, reaching out at the right moment, and making every touchpoint count.

Does MASSÉ integrate with LinkedIn?

MASSÉ does not use the LinkedIn API. However, you can export your LinkedIn connections as a CSV (LinkedIn provides this in their privacy settings) and import it into MASSÉ. MASSÉ will then show you which of your connections work at your target companies, giving you warm introduction pathways without any LinkedIn footprint.

Can I send outreach directly from MASSÉ?

Yes — if you connect your Gmail account via OAuth, you can send outreach drafts directly from your own inbox. Your messages come from your own email address. MASSÉ never stores a copy of sent emails beyond the draft log.

Privacy & Security
Can my current employer see my activity on MASSÉ?

No. MASSÉ has no social features, no visible activity feed, and no connection to your employer. Unlike LinkedIn, nothing you do in MASSÉ is visible to anyone but you. Your search remains completely private.

Is my data encrypted?

Yes. All job search data — your target companies, outreach drafts, contact imports, and application notes — is encrypted using AES-256-GCM before storage. The encryption key is kept separate from the application. This means your data is encrypted even from MASSÉ operators. See our Privacy Policy for full details.

What data does MASSÉ store?

Your account info (email, hashed password), your target company list (encrypted), your outreach drafts (encrypted), your contact imports (encrypted), and your application pipeline (encrypted). See our Privacy Policy for complete details.

Billing
How does billing work?

Subscriptions are billed monthly via Stripe. You can cancel at any time — your access continues until the end of the billing period. No contracts, no cancellation fees.

What's the difference between Job Seeker and Active Candidate?

Job Seeker ($14.99/mo) gives you 3 intelligence briefs per week and up to 15 target companies. Active Candidate ($24.99/mo) gives you unlimited intelligence briefs and up to 25 companies — for people who are urgently searching and need maximum throughput.

Do you offer refunds?

We don't offer refunds for partial months. If you have an issue with billing, contact support@themasse.com and we'll work with you.